Contact management system

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Contents 1 Contact Management System 2 Contact Management System Examples 3 References 4 See also

[edit] Contact Management System

A Contact Management System (CMS) is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and suppliers. This information includes all emails, documents, jobs, faxes, calendar and more. This type of solution is gaining more and more popularity as companies want to be able to control all this information from a single integrated application, instead of having different proprietary applications, each with their own data collection systems.

Companies all around the world are beginning to see the benefit of such a solution as it saves them time and money. The old "conventional" way of doing business by only using Microsoft Outlook and having a simply Access database is over. Contact Management System's are revolutionizing the way companies due business and perform their daily tasks.

It was once thought that cell phones would be able to offer a Contact Management System by linking the users cell phone information with their office database, and this method is now being implemented. CMS or customer relationship management (CRM) tools are more readily accessed with a mobile phone using a Windows operating system (OS) however, depending on what software has been written for the product, mobile phones using a different OS may access CMS data systems e.g. some software designers are writing programs for the popular Blackberry phone.

[edit] Contact Management System Examples

Virtual Filing Cabinet - robust system that integrates allows all office communication activities including email management, document management, contact management, calendar, jobs, to-do tasks, notes, telephony, fax, bulk-email and more to be managed, indexed and retrieved, from a single application and is fully integrated with Microsoft Outlook.

Ready to Print - system that integrates contacts and calendar information

Imagine Time - integrates time, billing, email into a single application

[edit] References